General Webinar Information

-Webinars are generally presented LIVE the 2nd Tuesday of each month (subject to change) from December – May, at 12 PM Eastern (11 AM Central) and again at 7 PM Eastern (6 PM Central).

-Webinars will be recorded and archived on the “Recorded Webinars” section of the website.

-Each webinar will last approximately one hour, but will frequently last a bit longer to accommodate questions and answers.

-Registration for each webinar will open about 2-3 weeks prior to the webinar. A link to the registration page can be found on the “Details & Registration for Next Webinar” section of the website.

-You no longer have to register for each webinar in order to receive connection details.  If you have registered for a past webinar, and receive emails about the webinar series directly from Alex Koeberle, you will receive connection instructions for each future webinar.

-An email with connection details (including the URL) will be sent a few days prior to each webinar.

-The webinars will be presented in an interactive format. While participants will not have the ability to speak, they will be able to type questions in the “chat pod.” The presenters will answer as many questions as time allows.

-Access to webinars is free, although your standard internet connection charges still apply. We are not able to assist users with problems they may have with their computer, connections, or connection speed.

-Participants need to have an Internet web browser, the same browser you used to get to this page. Examples include Internet Explorer, Netscape, or Mozilla Firefox. No additional hardware is required. Virtually all current computers already have a Flash player installed, which is used by the web conferencing software.

Troubleshooting Your Connection to a Northern Grapes Project Webinar:

-The majority of users are accessing the site successfully. Some will unfortunately experience troubles. We will assist to the extent possible, but our expertise is not in computer technology.

-Try to connect as soon as you have the URL and solve any connection issues promptly. If you don’t try the connection until the start of the meeting and you have trouble your probability of successfully entering the meeting site is quite low. You can forward the URL to your home/office email as necessary. The computer from which you participate does not need to be the same computer you used when you registered. However, make sure to test the connection on the computer you plan to use during the webinar.

-Some computers, notably state and federal agency computers, are configured for heightened security that may restrict access to these types of Internet usages. Try a different computer or one on a different server. Your local IT coordinator may be able to assist.

-Do not try to connect unless you have a high-speed connection such as LAN, DSL, Satellite, or Cable. Phone modems cannot effectively transmit the data of a webinar.

-If you are trying to sign up or view, and are having problems, the process works in both Internet Explorer and Firefox, it may not work with some other browsers.